Fondis WineMaster IN25
Repair Service Maintenance
Is your WineMaster IN25 giving you trouble? At Elextric Ltd, we specialise in repairing and maintaining these units to get them back to peak performance. From inconsistent temperatures to strange noises, we’ve got you covered with reliable, expert solutions tailored to your needs.
Though we aren’t directly linked to Winemaster, we bring exceptional care and know-how to every repair. If your unit is still under warranty, your seller is your first port of call, but for any issues outside of that period, we step in with dependable service. We source only top-quality UK components, offering both durability and peace of mind with our 12-month warranty covering parts and labour.
Uncertain where to start? Let us make it easy for you. Reach out for immediate phone advice, send us an email, or share details through social media—we’re here to guide you. For both simple fixes and detailed repairs, our goal is to keep your wine stored in perfect conditions with minimal fuss.
We’ve worked on countless installations and repairs, showcasing real images of completed projects on our website. Some common faults we address include:
- Cooling issues
- Irregular temperature control
- Excessive noise
- Leaks or condensation
- Display malfunctions
- Power consumption issues
- Faulty fans or bearings
- Gas leakage
Additionally, we provide dust filters specifically compatible with the IN25. When you choose Elextric Ltd, you choose reliability, local expertise, and solutions that ensure long-term satisfaction. Your WineMaster is in the best hands with us.
We Service and Repair WineMaster IN25















We aim to attend the same day you contact us. If that’s not possible, we’ll schedule you for the very next day. Quick, reliable service is what we’re known for — contact us now!
- By Phone on 020 3286 8525Â
- Email us at info@elextric.co.uk
- Or via our Contact Us page
Every experience matters. That’s why we use Trustpilot, a trusted review platform, to gather real feedback. See how others rate us and gain confidence in your decision.
Why us?
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12 Month Warranty
All Wine Master product repairs are protected by a one-year warranty that covers both parts and labour.
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UK Based
We use materials from UK-based suppliers, which means we can offer a proper warranty for both parts and labour – no fuss at all.
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Clear & Upfront Pricing
No need to worry about hidden fees and charges with our fully transparent pricing structure.
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family run business
Imagine a place where your needs always come first. For years, our family-run business has brought that vision to life. Every day, three skilled engineers on site dedicate themselves to offering you bespoke, high-quality service you can rely on.
WineMaster IN25X
£4,499.00 Inc. VAT
Availability: In stock
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The WineMaster C25 has been designed with both style and function in mind. This cutting-edge wine preservation system creates the perfect climate for storing bottles without compromising on energy savings or noise levels. When you’re looking for a sleek way to store your favourite wines, this C25 cubic meter capacity unit is the answer! In addition to being soundless and easy to install in even the smallest of spaces, it can also maintain an optimal wine storage temperature throughout every season – all without requiring manual input from you. It’s never a question of whether your prized vintage is stored at the correct temperature with advanced wine cooling systems!
- Reduced energy costs with an energy-saving motor compressor
- 2 adjustable speeds controlled by the thermostat
- 90% electrical efficiency with a brush-less engine
- Rubber shock absorbers for quiet operating (At 1m to 3m expect 45dB to 40dB)
- Eco-friendly with no CFCs
- Electronic thermostat with easy-to-read digital display
- Cold production can be manually stopped with a standby mode
- Easy installation with a wooden frame supplied as standard
- Low and easy maintenance will a single dust filter requiring cleaning and replacement annually
- Power supply: 5 Amp – supplied with prewired UK plug
- Cooling volume: up to 25m³**
- Overall dimensions: H.380 x W.540 x D.524 mm
- Wooden frame dimensions: H.374 x W.514 x D.150
- Weight: 31 kg
- Cooling capacity: 550 W at 15°C **
- Electrical power rating: 400 W
- Sound level (at 1 m and 3 m): 45 dB / 40 dB
- Cellar airflow rate (cold side): 96 to 198 m³/h
- Outside airflow rate (hot side): 179 m³/h
- Refrigerant:Â R290
- Temperature regulation: Preset to 13 °C adjustable between 11 and 16 °C**
- Maximum operation temperature: 35°C**
- Heating: NO (Available in C25S & C25SR)
- Antifrost-Heating Built: NO (Available in C25SR)
** Proper insulation tailored to the cellar’s size will help lower the amount of energy consumed when operating temperatures are moderate. However, should the temperature reach 35 °C, the device may struggle to maintain a cellar temperature of 12 °C.
Electrical
A standard socket outlet is required; this system comes with a standard UK plug.
Water Drainage
Kindly consider the water drainage; this system has a condensation tray linked to a tube, which must be connected to the drainage.
Cellar Insulation
To ensure optimal wine conditioning and achieve the ideal temperature in the cellar, it is essential to insulat floors, ceilings, and walls using rigid insulation material like XPS or KingsPan, as the manufacturer recommends. Additionally, the cellar door should be insulated, and any glass door must feature double or triple glazing. Refer to the table below for the necessary insulation thickness based on the cellar’s size.
If you need any help with your wine cellar installation, we’re more than willing to provide our services. Our expert assistance covers product selection, insulation guidance, unit placement, and electrical advice contact us now
Already own a Winemaster product and need a service visit?
We are here to assist you with the entire Winemaster product range, including service visits, fault finding, repairs, and replacement parts.
You can contact us by calling 020 3286 8525 or completing our contact form. Our team will promptly contact you to discuss your needs.
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WineMaster C25 X Wine Conditioning Unit
The WineMaster C25X utilizes the newest refrigerant in its system, as denoted by the X in its name.
£4,499.00 Inc. VAT















Winemaster C25 F.A.Q
We receive many questions daily and wanted to share some with you. If you have any further queries after reading, please don’t hesitate to get in touch. We’re here to help!
Exclusively from us, the Winemaster C25 is equipped with a prewired UK plug
A well-insulated cellar, standard socket outlet, and water drainage. Please refer to the unit installation manual here
Wooden frame dimensions: H.374 x W.514 x D.150
Of course, we can help! We can collaborate with your architect and builder. Just send us the cellar drawings and dimensions, and we’ll be delighted to assist.
Of course, Winemaster is our speciality. From installation to maintenance, simply message us to arrange a convenient visit.
Yes, the Winemaster C25 is a direct replacement for the Winemaster C18.
The Winemaster C25 comes in three models: the C25 as standard, the C25S with a heating element for cellar climate control, and the C25SR, which adds antifrost protection on the compressor.
The Winemaster C25 unit, user installation manual, drainage tube, fixing screws, and an extra dust filter
For new cellar installations, we offer a 2-year warranty covering both labour and parts within the UK mainland. The warranty is provided directly by us. We are your one-stop shop for Winemaster products.
We're happy to match prices with other approved dealer like us. In the UK, only two companies, including ours, offer Winemaster with a UK mainland warranty. Remember, we don't match prices with resellers.
Winemaster products, made in France, were formerly known as Fondis Winemaster
Winemaster C25 price is £3,142.00 Inc. VAT
The WineMaster IN25 Wine conditioner offers maximum discretion, seamlessly blending in with any cellar space. With 25 m³ conditioning capacity, it operates with whisper-quiet efficiency, plus requires little energy. For a hassle-free installation, the WineMaster IN25 also comes with a special accessory kit.
If your cellar exceeds 25m³, you may want to consider the WineMaster IN50 unit as an alternative.
- Manual
- Handy Tips
- Dust Filter
- Service Visit
Wine Master C25 ManualÂ
When purchasing Wine Master units from Elextric Ltd, you can benefit from a product warranty, outstanding customer service, and a single point of contact for any enquiries. View/download the Wine Master C25 manual Here
– Sealed environment: When describing the importance of cellar insulation to my clients, I often use the term sealed environment. Same as a cold room or a fridge, creating a fully-enclosed area with insulated walls, ceiling, floor, and door will construct a tightly-sealed environment. I recommend using XPS insulation materials for this task.
– Wine Racking: I would recommend the racking per hole, as it allows the entire bottle to reach the ideal temperature and promotes air circulation within the cellar. Ultimately, however, the decision is up to the client.
– Unit location: Â The Winemaster is reliant upon air circulation for its function, and thus it is highly advised to locate the unit as centrally as possible.
– Water drainage: When planning for the draining of condensation water, one should keep in mind that water always follows the laws of gravity. If the pipe length is too long, a condensation pump may be used as a viable solution.
– Operation temperature: This is related to the hot side of the unit (The compressor side) where the heat exchange is happening. For example, if the heat exchange happens within a plant room or utility room and the ambient temperature exceeds 30°c, an MHRV Mechanical Heat Recovery Ventilation system must be used.
– Planning ahead is key to determining which wine conditioning unit to install. Then, design your cellar around the unit to ensure that both the electrical connection and the unit are within easy access.
I will update this section regularly based on my interactions with customers. If you have any queries or need help, please don’t hesitate to contact me through the enquiry form.
Regular maintenance of the dust filter is essential. Use a soft vacuum to clean it once every three month, and ensure it is replaced annually. To purchase a new dust filter for the Winemaster C25 X, please visit this page HERE
Why us?
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Service & Repair
We service and maintain all wine conditioning equipment
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Price Match Promise
Our Price Match Guarantee ensures you're getting the best price.
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Warranty
Two-year parts and labour warranty for UK mainland
Payment & Security Â

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