WineMaster C50SR
Repair Service Maintenance
When it’s time to give your Winemaster C50SR the care and attention it needs, Elextric Ltd is here to help with all your maintenance, repair, and general service needs. Maintaining a steady and reliable cooling system is key to preserving the integrity of your wine collection and ensuring it’s stored under the best possible conditions. Whether your Winemaster C50SR helps to chill your bottles or maintain the ideal atmosphere in your cellar, we are fully equipped to keep it running without interruption.
Although we are not an official partner of Winemaster, we have considerable expertise in servicing and repairing their systems. If your equipment is still under warranty, reaching out to the original retailer or manufacturer is recommended. However, for post-warranty assistance, we are ready to step in with dependable solutions using locally sourced, high-quality components. All the parts we use come with strong assurances, ensuring that you receive a service you can trust.
If you’re unsure of what action to take, you can browse through our detailed service options to learn how we can assist you. Our team is on hand to handle everything from straightforward fixes to more intricate repairs. Have an urgent query or issue? Give us a call for immediate guidance. For more detailed technical questions or assistance, you’re welcome to email us or share photographs with us on social platforms to help us understand your situation more clearly. Our focus is always on providing effective solutions that meet your needs and exceed your expectations.
We have handled a significant number of installations and services for the Winemaster C50SR, including custom cellar construction, repair work, and regular maintenance. All of the images featured on our website come from real-life projects we’ve completed, highlighting the quality and reliability of our work.
Some of the most common problems we deal with the Winemaster C50SR include:
- Problems with cooling efficiency
- Unsteady or erratic temperatures
- Loud or unusual noises
- Excess moisture or water leaks
- Issues with the display or control interface
- Increased energy usage
- Faulty fans or bearings
- Gas system malfunctions
We also supply compatible and effective dust filters designed to work seamlessly with your Winemaster system, helping to ensure smooth and efficient operation over time.
By opting for first-rate components sourced locally within the UK rather than official Winemaster-branded parts, we are able to offer a comprehensive 12-month warranty covering both labour and materials. This makes our services not only reliable but also stress-free for our customers. When you choose us, you’re selecting a service that prioritises quality, reliability, and the highest levels of customer satisfaction, every time.
We Service and Repair WineMaster C50SR










We aim to attend the same day you contact us. If that’s not possible, we’ll schedule you for the very next day. Quick, reliable service is what we’re known for — contact us now!
- By Phone on 020 3286 8525
- Email us at info@elextric.co.uk
- Or via our Contact Us page
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Why us?
12 Month Warranty
All Wine Master product repairs are protected by a one-year warranty that covers both parts and labour.
UK Based
We use materials from UK-based suppliers, which means we can offer a proper warranty for both parts and labour – no fuss at all.
Clear & Upfront Pricing
No need to worry about hidden fees and charges with our fully transparent pricing structure.
family run business
Imagine a place where your needs always come first. For years, our family-run business has brought that vision to life. Every day, three skilled engineers on site dedicate themselves to offering you bespoke, high-quality service you can rely on.
The WineMaster C50SR possesses all of the qualities of the Winemaster C50S, with the addition of an antifrost-heating belt protector for the compressor. This special heating belt prevents the oil (refrigerant) in the unit from condensing in colder climates, thus assuring that the machine will be able to start up as usual. The heat from the belt helps the oil warm up, ensuring that it remains in a liquid state and can be used to initiate the device.
- Wine protection from excessive light with a built-in night light
- Easy installation with its wooden set-in frame
- Large numbers of wines can be stored with the Wine master C50SR cooling 50m³
- The best wine cellar conditions with temperatures maintained between 11°C and 16°C
- Quiet in operation with an anti-vibration system with elements mounted on rubber shock absorbers
- Power consumption is controlled by the fans on the condenser side
- Ecological coolant gas used that does not contain CFCs
- Dimensions of the device enable installation in cellars, attics or other underutilised areas of your home
- Easy maintenance with a dust filter change is recommended once a year
- ower supply: 10 Amp – supplied with prewired UK plug
- Cooling volume: up to 50m³**
- Overall dimensions: H.530 x W.552 x D.590 mm
- Wooden frame dimensions: H.374 x W.552 X D.150 mm
- Weight: 45 kg
- Cooling capacity: 1200 W at 15°C **
- Electrical power rating: 550 W
- Sound level (at 1 m and 3 m): 51 dB / 47 dB
- Cellar airflow rate (cold side): 400 to 500 m³/h
- Outside airflow rate (hot side): 350 to 550 m³/h
- Refrigerant: R407 C
- Heating: 500 W
- Temperature regulation: Preset to 13 °C adjustable between 11 and 16 °C**
- Maximum operation temperature (Outdoor): 35°C**
- Antifrost-Heating Belt: YES
** Proper insulation tailored to the cellar’s size will help lower the amount of energy consumed when operating temperatures are moderate. However, should the temperature reach 35 °C, the device may struggle to maintain a cellar temperature of 12 °C.
Electrical
A standard socket outlet is required; this system comes with a standard UK plug.
Water Drainage
Kindly consider the water drainage; this system has a condensation tray linked to a tube, which must be connected to the drainage.
Cellar Insulation
To ensure optimal wine conditioning and achieve the ideal temperature in the cellar, it is essential to insulat floors, ceilings, and walls using rigid insulation material like XPS or KingsPan, as the manufacturer recommends. Additionally, the cellar door should be insulated, and any glass door must feature double or triple glazing. Refer to the table below for the necessary insulation thickness based on the cellar’s size.

If you need any help with your wine cellar installation, we’re more than willing to provide our services. Our expert assistance covers product selection, insulation guidance, unit placement, and electrical advice contact us now
Already own a Winemaster product and need a service visit?
We are here to assist you with the entire Winemaster product range, including service visits, fault finding, repairs, and replacement parts.
You can contact us by calling 020 3286 8525 or completing our contact form. Our team will promptly contact you to discuss your needs.
Availability: In stock
WineMaster WINE C50SRX Conditioning Unit
£4,750.00 Inc. VAT
Availability: In stock










The WineMaster C50SR, similar to the C50S, provides additional protection through the antifrost-heating belt protector. This safeguard prevents the refrigerant oil of the compressor from freezing in low temperatures and preserves its liquid state, enabling the device to start smoothly.
- Manual
- Handy Tips
- Dust Filter
- Service Visit
Wine Master C50SR Manual
When purchasing Wine Master units from Elextric Ltd, you can benefit from a product warranty, outstanding customer service, and a single point of contact for any enquiries. View/download the Wine Master C50SR manual Here
– Sealed environment: When describing the importance of cellar insulation to my clients, I often use the term sealed environment. Same as a cold room or a fridge, creating a fully-enclosed area with insulated walls, ceiling, floor, and door will construct a tightly-sealed environment. I recommend using XPS insulation materials for this task.
– Wine Racking: I would recommend the racking per hole, as it allows the entire bottle to reach the ideal temperature and promotes air circulation within the cellar. Ultimately, however, the decision is up to the client.
– Unit location: The Winemaster is reliant upon air circulation for its function, and thus it is highly advised to locate the unit as centrally as possible.
– Water drainage: When planning for the draining of condensation water, one should keep in mind that water always follows the laws of gravity. If the pipe length is too long, a condensation pump may be used as a viable solution.
– Operation temperature: This is related to the hot side of the unit (The compressor side) where the heat exchange is happening. For example, if the heat exchange happens within a plant room or utility room and the ambient temperature exceeds 30°c, an MHRV Mechanical Heat Recovery Ventilation system must be used.
– Planning ahead is key to determining which wine conditioning unit to install. Then, design your cellar around the unit to ensure that both the electrical connection and the unit are within easy access.
I will update this section regularly based on my interactions with customers. If you have any queries or need help, please don’t hesitate to contact me through the enquiry form.
Regular maintenance of the dust filter is essential. Use a soft vacuum to clean it once every three month, and ensure it is replaced annually. To purchase a new dust filter for the Winemaster C50S/SR X, please visit this page HERE
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Service & Repair
We service and maintain all wine conditioning equipment
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Two-year parts and labour warranty for UK mainland
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