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Fondis WineMaster C25S

Repair Service Maintenance

When your Winemaster C25S needs maintenance or repairs, Elextric Ltd is the service provider you can depend on. Whether it’s preserving your wine collection at the ideal temperature or maintaining optimal cellar conditions, we’re committed to ensuring your unit operates as it should.

While we’re not connected to Winemaster officially, we are highly experienced in repairing and servicing their units with precision and care. If your system is still under warranty, we suggest contacting the seller for support. For units no longer covered, we can handle the repairs with quality UK-sourced components that come with trustworthy guarantees.

Need some guidance? Browse through the services we offer for detailed information. Have a question or a pressing concern? Give us a call for immediate advice, or email us for more specific inquiries—you can even send us photos through social media for a faster assessment. From simple fixes to more involved solutions, we are focused on ensuring your satisfaction.

We have handled a wide range of Winemaster C25S installations and repairs. All the images displayed on our website show genuine projects we’ve completed, whether for new cellars, regular servicing, or troubleshooting.

Common issues we repair for Winemaster C25S:

  • System cooling failure
  • Temperature inconsistency
  • Excessive noise
  • Moisture or water leakage
  • Issues with displays or controls
  • Concerns with energy efficiency
  • Faults in fans or bearings
  • Gas-related problems

We also supply high-quality dust filters to keep your system functioning effectively.

By sourcing premium-grade UK parts, we offer a no-nonsense 12-month warranty on both labour and parts. Turn to us for trusted service and lasting performance.

Simple Form Enquiry Form on Pages 2025

Contact us today

Please fill out our contact form today, and a member of our team will be in touch about your enquiry shortly.

We Service and Repair WineMaster C25S

Rated 4.40 out of 5 based on 5 customer ratings
(5 customer reviews)

We aim to attend the same day you contact us. If that’s not possible, we’ll schedule you for the very next day. Quick, reliable service is what we’re known for — contact us now!

Every experience matters. That’s why we use Trustpilot, a trusted review platform, to gather real feedback. See how others rate us and gain confidence in your decision.

Why us?

  • 12 Month Warranty

    All Wine Master product repairs are protected by a one-year warranty that covers both parts and labour.

  • UK Based

    We use materials from UK-based suppliers, which means we can offer a proper warranty for both parts and labour – no fuss at all.

  • Clear & Upfront Pricing

    No need to worry about hidden fees and charges with our fully transparent pricing structure.

  • family run business

    Imagine a place where your needs always come first. For years, our family-run business has brought that vision to life. Every day, three skilled engineers on site dedicate themselves to offering you bespoke, high-quality service you can rely on.

WineMaster C25X

The WineMaster C25 has been designed with both style and function in mind. This cutting-edge wine preservation system creates the perfect climate for storing bottles without compromising on energy savings or noise levels. When you’re looking for a sleek way to store your favourite wines, this C25 cubic meter capacity unit is the answer! In addition to being soundless and easy to install in even the smallest of spaces, it can also maintain an optimal wine storage temperature throughout every season – all without requiring manual input from you. It’s never a question of whether your prized vintage is stored at the correct temperature with advanced wine cooling systems!

Features and Benefits
  • Reduced energy costs with an energy-saving motor compressor
  • 2 adjustable speeds controlled by the thermostat
  • 90% electrical efficiency with a brush-less engine
  • Rubber shock absorbers for quiet operating (At 1m to 3m expect 45dB to 40dB)
  • Eco-friendly with no CFCs
  • Electronic thermostat with easy-to-read digital display
  • Cold production can be manually stopped with a standby mode
  • Easy installation with a wooden frame supplied as standard
  • Low and easy maintenance will a single dust filter requiring cleaning and replacement annually
Specification
  • Power supply: 5 Amp – supplied with prewired UK plug
  • Cooling volume: up to 25m³**
  • Overall dimensions: H.380 x W.540 x D.524 mm
  • Wooden frame dimensions: H.374 x W.514 x D.150
  • Weight: 31 kg
  • Cooling capacity: 550 W at 15°C **
  • Electrical power rating: 400 W
  • Sound level (at 1 m and 3 m): 45 dB / 40 dB
  • Cellar airflow rate (cold side): 96 to 198 m³/h
  • Outside airflow rate (hot side): 179 m³/h
  • Refrigerant: R290
  • Temperature regulation: Preset to 13 °C adjustable between 11 and 16 °C**
  • Maximum operation temperature:  35°C**
  • Heating: NO (Available in C25S & C25SR)
  • Antifrost-Heating Built: NO (Available in C25SR)

** Proper insulation tailored to the cellar’s size will help lower the amount of energy consumed when operating temperatures are moderate. However, should the temperature reach 35 °C, the device may struggle to maintain a cellar temperature of 12 °C.

Requirements
Electrical

A standard socket outlet is required; this system comes with a standard UK plug.

Water Drainage

Kindly consider the water drainage; this system has a condensation tray linked to a tube, which must be connected to the drainage.

Cellar Insulation

To ensure optimal wine conditioning and achieve the ideal temperature in the cellar, it is essential to insulat floors, ceilings, and walls using rigid insulation material like XPS or KingsPan, as the manufacturer recommends. Additionally, the cellar door should be insulated, and any glass door must feature double or triple glazing. Refer to the table below for the necessary insulation thickness based on the cellar’s size.

We're Here To Help

If you need any help with your wine cellar installation, we’re more than willing to provide our services. Our expert assistance covers product selection, insulation guidance, unit placement, and electrical advice contact us now

Already own a Winemaster product and need a service visit?

We are here to assist you with the entire Winemaster product range, including service visits, fault finding, repairs, and replacement parts.

You can contact us by calling 020 3286 8525 or completing our contact form. Our team will promptly contact you to discuss your needs.

 

Wine Enquiries on product page

Strictly no marketing or offering service enquiries 

WineMaster C25 X Wine Conditioning Unit

The WineMaster C25X utilizes the newest refrigerant in its system, as denoted by the X in its name.

£3,499.00 Inc. VAT

Winemaster C25 F.A.Q

We receive many questions daily and wanted to share some with you. If you have any further queries after reading, please don’t hesitate to get in touch. We’re here to help!

Exclusively from us, the Winemaster C25 is equipped with a prewired UK plug

A well-insulated cellar, standard socket outlet, and water drainage. Please refer to the unit installation manual here

Wooden frame dimensions: H.374 x W.514 x D.150

Of course, we can help! We can collaborate with your architect and builder. Just send us the cellar drawings and dimensions, and we’ll be delighted to assist.

Of course, Winemaster is our speciality. From installation to maintenance, simply message us to arrange a convenient visit.

Yes, the Winemaster C25 is a direct replacement for the Winemaster C18.

The Winemaster C25 comes in three models: the C25 as standard, the C25S with a heating element for cellar climate control, and the C25SR, which adds antifrost protection on the compressor.

The Winemaster C25 unit, user installation manual, drainage tube, fixing screws, and an extra dust filter

For new cellar installations, we offer a 2-year warranty covering both labour and parts within the UK mainland. The warranty is provided directly by us. We are your one-stop shop for Winemaster products.

We're happy to match prices with other approved dealer like us. In the UK, only two companies, including ours, offer Winemaster with a UK mainland warranty. Remember, we don't match prices with resellers.

Winemaster products, made in France, were formerly known as Fondis Winemaster

Winemaster C25 price is £2,600.00 Inc. VAT

Introducing the WineMaster C25S by Fondis, the ultimate solution for wine enthusiasts seeking the ideal storage environment. Designed for up to 25 cubic metres of cellars, the WineMaster C25S ensures your collection receives the care it deserves.

Boasting superior cooling and an advanced temperature-regulating system, this unit creates the perfect atmosphere for your wine, safeguarding its quality and enhancing its longevity. Whether you’re storing reds, whites, or sparkling varieties, the WineMaster C25S guarantees a consistent temperature, ensuring your wines mature gracefully.

Invest in the Fondis WineMaster C25S and elevate your wine storage experience with a blend of functionality and elegance. Perfect for any connoisseur aiming to preserve and showcase their collection, this wine cellar is a must-have for serious wine lovers.

Wine Master C25 Manual 

When purchasing Wine Master units from Elextric Ltd, you can benefit from a product warranty, outstanding customer service, and a single point of contact for any enquiries. View/download the Wine Master C25 manual Here

Handy Tips 
Greetings, thank you for taking the time to view this section. I’m Michel, the Managing Director and Lead Engineers at Elextric Ltd, and I have chosen to share my expertise with architects, contractors, and the self-proclaimed wine connoisseurs out there. My knowledge comes from a number of years of managing environment control management projects, one of which was centred around wine storage.
 
For your convenience, I have put together this checklist, acquired from prior assignments and accumulated years of experience, to assist in your pursuit of a flawlessly designed wine storage system.
 

– Sealed environment: When describing the importance of cellar insulation to my clients, I often use the term sealed environment. Same as a cold room or a fridge, creating a fully-enclosed area with insulated walls, ceiling, floor, and door will construct a tightly-sealed environment. I recommend using XPS insulation materials for this task.

– Wine Racking: I would recommend the racking per hole, as it allows the entire bottle to reach the ideal temperature and promotes air circulation within the cellar. Ultimately, however, the decision is up to the client.

– Unit location:  The Winemaster is reliant upon air circulation for its function, and thus it is highly advised to locate the unit as centrally as possible.

– Water drainage: When planning for the draining of condensation water, one should keep in mind that water always follows the laws of gravity. If the pipe length is too long, a condensation pump may be used as a viable solution.

– Operation temperature: This is related to the hot side of the unit (The compressor side) where the heat exchange is happening. For example, if the heat exchange happens within a plant room or utility room and the ambient temperature exceeds 30°c, an MHRV Mechanical Heat Recovery Ventilation system must be used.

Planning ahead is key to determining which wine conditioning unit to install. Then, design your cellar around the unit to ensure that both the electrical connection and the unit are within easy access.

I will update this section regularly based on my interactions with customers. If you have any queries or need help, please don’t hesitate to contact me through the enquiry form.

Regular maintenance of the dust filter is essential. Use a soft vacuum to clean it once every three month, and ensure it is replaced annually. To purchase a new dust filter for the Winemaster C25 X, please visit this page HERE

Should your WineMaster C25S X be experiencing issues, and you wish to arrange a service visit, please call 020 3286 8525 or fill out our contact form. Our team will respond promptly to assist you.
Wine Enquiries on product page

Strictly no marketing or offering service enquiries 

Why us?

  • Service & Repair

    We service and maintain all wine conditioning equipment

  • Price Match Promise

    Our Price Match Guarantee ensures you're getting the best price.

  • Warranty

    Two-year parts and labour warranty for UK mainland

Payment & Security   

Rest assured that your payment information is processed with the utmost security. We take measures to ensure that credit card details are not stored and that we do not have access to this sensitive information.

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