Fondis WineMaster C25SR
Repair Service Maintenance
If Winemaster C25SR needs attention, repairs, or maintenance, Elextric Ltd is ready to assist. Whether it’s keeping your prized wine chilled or maintaining ideal storage conditions in your cellar, we know how crucial it is to keep things working seamlessly.
Though we are not officially associated with Winemaster, our team excels in servicing and repairing their systems with skill and dedication. If your unit is under warranty, it’s best to reach out to the seller. For repairs beyond the warranty, we can help with dependable, UK-sourced parts backed by trusted guarantees.
Not sure what to do next? Check out our services for an overview of how we can assist. Have an urgent question or concern? Call us for quick guidance, or for more specific issues, drop us an email or send images via social media. From minor adjustments to significant fixes, we put your peace of mind and satisfaction first.
Our team has completed numerous installations and repairs of the Winemaster C25SR. Every photo on our website showcases authentic work completed on cellars, installations, and repair projects.
Winemaster C25SR faults we repair:
- Cooling issues
- Fluctuating temperatures
- Loud or unusual noises
- Leaking water
- Excess condensation
- Malfunctioning controls or displays
- Power failure
- Fan or bearing faults
- Problems with the gas system
We also provide suitable dust filters compatible with your system.
By using high-grade local parts, we provide a simple 12-month warranty on parts and labour. Count on us for reliable repairs and long-lasting quality.
We Service and Repair WineMaster C25SR















We aim to attend the same day you contact us. If that’s not possible, we’ll schedule you for the very next day. Quick, reliable service is what we’re known for — contact us now!
- By Phone on 020 3286 8525
- Email us at info@elextric.co.uk
- Or via our Contact Us page
Every experience matters. That’s why we use Trustpilot, a trusted review platform, to gather real feedback. See how others rate us and gain confidence in your decision.
Why us?
12 Month Warranty
All Wine Master product repairs are protected by a one-year warranty that covers both parts and labour.
UK Based
We use materials from UK-based suppliers, which means we can offer a proper warranty for both parts and labour – no fuss at all.
Clear & Upfront Pricing
No need to worry about hidden fees and charges with our fully transparent pricing structure.
family run business
Imagine a place where your needs always come first. For years, our family-run business has brought that vision to life. Every day, three skilled engineers on site dedicate themselves to offering you bespoke, high-quality service you can rely on.
WineMaster C25SR X
£3,850.00 Inc. VAT
Availability: In stock
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WineMaster C25SR offers the same features as the C25S, with the added bonus of an antifrost-heating belt protector for the compressor. This belt effectively thwarts the refrigerant from solidifying in cold weather, so the machine can power up regularly. The heat generated by the belt assists in keeping the refrigerant in liquid form and ensures the unit starts without difficulty.
- Reduced energy costs with an energy-saving motor compressor
- 2 adjustable speeds controlled by the thermostat
- 90% electrical efficiency with a brush-less engine
- Rubber shock absorbers for quiet operating (At 1m to 3m expect 45dB to 40dB)
- Eco-friendly with no CFCs
- Electronic thermostat with easy-to-read digital display
- Cold production can be manually stopped with a standby mode
- Easy installation with a wooden frame supplied as standard
- Low and easy maintenance will a single dust filter requiring cleaning and replacement annually
- Power supply: 5 Amp – supplied with prewired UK plug
- Cooling volume: up to 25m³**
- Overall dimensions: H.380 x W.540 x D.524 mm
- Wooden frame dimensions: H.374 x W.514 x D.150
- Weight: 31 kg
- Cooling capacity: 550 W at 15°C **
- Electrical power rating: 400 W
- Heater rating: 250 W
- Sound level (at 1 m and 3 m): 45 dB / 40 dB
- Cellar airflow rate (cold side): 96 to 198 m³/h
- Outside airflow rate (hot side): 179 m³/h
- Refrigerant: R290
- Temperature regulation: Preset to 13 °C adjustable between 11 and 16 °C**
- Maximum operation temperature (Outdoor): 35°C**
- Heating: YES
- Antifrost-Heating Belt: YES
** Proper insulation tailored to the cellar’s size will help lower the amount of energy consumed when operating temperatures are moderate. However, should the temperature reach 35 °C, the device may struggle to maintain a cellar temperature of 12 °C.
Electrical
A standard socket outlet is required; this system comes with a standard UK plug.
Water Drainage
Kindly consider the water drainage; this system has a condensation tray linked to a tube, which must be connected to the drainage.
Cellar Insulation
To ensure optimal wine conditioning and achieve the ideal temperature in the cellar, it is essential to insulat floors, ceilings, and walls using rigid insulation material like XPS or KingsPan, as the manufacturer recommends. Additionally, the cellar door should be insulated, and any glass door must feature double or triple glazing. Refer to the table below for the necessary insulation thickness based on the cellar’s size.
If you need any help with your wine cellar installation, we’re more than willing to provide our services. Our expert assistance covers product selection, insulation guidance, unit placement, and electrical advice contact us now
Already own a Winemaster product and need a service visit?
We are here to assist you with the entire Winemaster product range, including service visits, fault finding, repairs, and replacement parts.
You can contact us by calling 020 3286 8525 or completing our contact form. Our team will promptly contact you to discuss your needs.
WineMaster WINE C25SRX Conditioning Unit
£3,850.00 Inc. VAT















Winemaster C25SRX F.A.Q
We receive many questions daily and wanted to share some with you. If you have any further queries after reading, please don’t hesitate to get in touch. We’re here to help!
A well-insulated cellar, standard socket outlet, and water drainage. Please refer to the unit installation manual here
The Winemaster C25SRX unit, user installation manual, drainage tube, fixing screws, and an extra dust filter
Of course, we can help! We can collaborate with your architect and builder. Just send us the cellar drawings and dimensions, and we’ll be delighted to assist.
Wooden frame dimensions: H.374 x W.514 x D.150
Winemaster products, made in France, were formerly known as Fondis Winemaster
Of course, Winemaster is our speciality. From installation to maintenance, simply message us to arrange a convenient visit.
Yes, the Winemaster C25SR is a direct replacement for the Winemaster C18SR.
Winemaster C25SRX price is £3,850.00 Inc. VAT
The Winemaster C25 comes in three models: the C25 as standard, the C25S with a heating element for cellar climate control, and the C25SR, which adds antifrost protection on the compressor.
Exclusively from us, the Winemaster C25SR is equipped with a prewired UK plug
For new cellar installations, we offer a 2-year warranty covering both labour and parts within the UK mainland. The warranty is provided directly by us. We are your one-stop shop for Winemaster products.
We're happy to match prices with other approved dealer like us. In the UK, only two companies, including ours, offer Winemaster with a UK mainland warranty. Remember, we don't match prices with resellers.
The WineMaster C25SR X is an advanced version of the WineMaster C25SX, incorporating all of its features with the added benefit of an antifrost-heating belt protector. With this protective feature in place, the C25SRX ensures that the compressor’s refrigerant oil remains unaffected by freezing temperatures. By providing warmth to the belt, the oil is preserved in a liquid state, guaranteeing a smooth start-up process for the device. The WineMaster C25SRX, also known as the Fondi Winemaster C25SR, offers enhanced reliability and functionality for wine enthusiasts seeking optimal temperature control and protection for their collection.
- Manual
- Handy Tips
- Dust Filter
- Service Visit
Wine Master C25SR Manual
When purchasing Wine Master units from Elextric Ltd, you can benefit from a product warranty, outstanding customer service, and a single point of contact for any enquiries. View/download the Wine Master C25SR manual Here
– Sealed environment: When describing the importance of cellar insulation to my clients, I often use the term sealed environment. Same as a cold room or a fridge, creating a fully-enclosed area with insulated walls, ceiling, floor, and door will construct a tightly-sealed environment. I recommend using XPS insulation materials for this task.
– Wine Racking: I would recommend the racking per hole, as it allows the entire bottle to reach the ideal temperature and promotes air circulation within the cellar. Ultimately, however, the decision is up to the client.
– Unit location: The Winemaster is reliant upon air circulation for its function, and thus it is highly advised to locate the unit as centrally as possible.
– Water drainage: When planning for the draining of condensation water, one should keep in mind that water always follows the laws of gravity. If the pipe length is too long, a condensation pump may be used as a viable solution.
– Operation temperature: This is related to the hot side of the unit (The compressor side) where the heat exchange is happening. For example, if the heat exchange happens within a plant room or utility room and the ambient temperature exceeds 30°c, an MHRV Mechanical Heat Recovery Ventilation system must be used.
– Planning ahead is key to determining which wine conditioning unit to install. Then, design your cellar around the unit to ensure that both the electrical connection and the unit are within easy access.
I will update this section regularly based on my interactions with customers. If you have any queries or need help, please don’t hesitate to contact me through the enquiry form.
Regular maintenance of the dust filter is essential. Use a soft vacuum to clean it once every three month, and ensure it is replaced annually. To purchase a new dust filter for the Winemaster C25 SRX, please visit this page HERE
Why us?
Service & Repair
We service and maintain all wine conditioning equipment
Price Match Promise
Our Price Match Guarantee ensures you're getting the best price.
Warranty
Two-year parts and labour warranty for UK mainland
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